At Beyond Transport, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy describes the types of information that are collected and recorded by Beyond Transport, Inc. ("Beyond Transport", "we", "us", or "our") and how we use and share it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us using the details in the "Contact Us" section below.
This Privacy Policy applies to our website at https://beyondtransport.com/, our web application at https://app.beyondtransport.com/, our mobile applications, and related services (collectively, the "Services"). It does not apply to information collected offline or through third-party websites or services that are linked to or integrated with the Services.
By using our Services, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
When you use the Services, we collect the business data and documents you or your users upload or enter, such as loads, rate confirmations, invoices, driver and vehicle records, and the names and contact details of brokers, drivers, and other business contacts contained in them.
When you connect third-party integrations (such as ELD, fuel card, toll, or factoring providers), we receive data from those providers, such as truck locations, driver hours of service, fuel transactions, and toll transactions.
We use the information we collect in various ways, including to:
With your permission, the Beyond Transport mobile app collects precise location information to enable real-time load tracking for dispatchers. This data may be collected even when the app is closed or not actively in use (i.e., running in the background). Location data is used solely for operational purposes. It is not sold and is not shared with third parties, except with service providers that process it on our behalf (such as our cloud hosting providers), when required by law, or with user consent.
We do not sell your personal information. We share information only as described in this Privacy Policy, including with the following categories of recipients:
Our service providers, including other providers necessary to operate the Services, process information only on our behalf and only as necessary to provide their services to us.
When we use third-party AI providers, we enable the available settings that prevent your data from being retained or used to train AI models.
Beyond Transport follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, gathering demographic information, and keeping the Services secure.
Our website uses Google Analytics to understand how visitors use the website, and the Meta Pixel to measure the effectiveness of our advertising and to show relevant ads on Meta platforms (such as Facebook and Instagram). These tools use cookies, JavaScript, or web beacons that are sent directly to your browser and automatically receive information such as your IP address, browser type, and the pages you visit.
Note that Beyond Transport has no access to or control over the cookies used by these third parties. You can learn more and opt out using the Google Analytics Opt-out Browser Add-on and your Meta ad preferences.
Beyond Transport's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
We retain your information for as long as your account is active and as needed to provide the Services. Business data is retained for a minimum of three (3) years, after which it may be archived, deleted, or moved to another storage location, as described in our Terms of Service. You may request deletion of your data at any time, unless we are required to retain it by law or for legitimate business purposes (such as billing records).
Depending on the state where you live, you may have the following rights regarding your personal information:
California residents have the rights listed above under the California Consumer Privacy Act (CCPA). We do not sell personal information. The advertising cookies on our website, such as the Meta Pixel, may be considered "sharing" for cross-context behavioral advertising under California law. You can opt out by disabling cookies in your browser, adjusting your Meta ad preferences, or contacting us.
To exercise any of your privacy rights, please contact us using the details below. We will verify your request and respond within 45 days, as required by applicable law.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make material changes, we will notify you by email or through the Services.
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at: